Why My Hp Printer Not Working?

Just want to print something quickly, but your hp printer offline? Such an issue that the printer is offline is always nerve-wracking, especially if there is a connection problem.

There is a connection problem if your printer shows as offline even though you have correctly connected it via USB or Wi-Fi, and it should be online.

The hp printer offline while connected: the most common reasons your printer is offline.

Even though your HP printer is connected with a USB cable, it shows as offline. This initial situation alone is irritating.

The inevitable consequence of this: your printer no longer prints. Instead of quickly printing out your documents, you have to troubleshoot yourself.

The first thing you will surely ask yourself is: Why is my HP printer offline?

There are several possible reasons for this. The most common are:

Connection problems between the printer and the computer

Disruptive factors on the part of the hardware, such as incorrectly inserted ink or toner cartridges or paper jams

Outdated drivers

Your HP printer is connected with a USB cable but no longer prints? There can be various reasons for this, such as outdated drivers or a previously undiscovered paper jam.

HP printer offline via WiFi: Why is that?

If you have a network printer, you may be surprised that your HP printer is offline despite a WiFi connection.

As with HP printers that are connected by USB cable, this can also have various causes such as:

• Network connection problems
• wrong login data
• Internet failure

HP printer is offline: how to do it online? Quick troubleshooting tips

Based on these possible reasons, you now have a better understanding of what could be causing your HP printer not to work as it should.

But what exactly should you do now if you want to switch your HP printer from offline to online?

Eliminate the most common sources of error

The first step is to eliminate the most common sources of error that can cause your HP printer to go offline.

Check the following points :

• Make sure that the printer and computer are correctly connected (via USB cable or WiFi).
• Turn your printer off and then back on again after a few minutes.
• Unplug your printer and turn it on again after a few minutes.

Restart your computer.

Verify that the print or toner cartridges are installed correctly and are working.

Check for any foreign objects in the printer, such as the remains of a paper jam in the printer.

Install the latest driver (which can be found on the official HP website ).

Load enough paper.

Insert update your system by. Your HP printer may only be fully supported after an update.

If you fail, there is another method you should try: Windows troubleshooter.

It works like this, step by step:

• Click the Windows (Start) icon or press it on your keyboard.
• Go to settings.
• Under Search Settings, look for the Control Panel.
• Click on it after it appears.
• In Control Panel, then under Hardware and Sound on devices and printers.
• In the window that opens, right-click on your HP printer and go to Troubleshoot.
• Windows will now identify the problems and help you solve them.

Troubleshooting with the official tool: HP Print and Scan Doctor

If you’ve ruled out the most common sources of error and you’re using Windows 10 and changing the status of your printer didn’t help either, try HP’s troubleshooting options for printing problems.

The manufacturer has developed a unique tool for this: the HP Print and Scan Doctor.

To troubleshoot, do the following:

• Download and install the HP Print and Scan Doctor tool from the Hewlett Packard official website.
• Make sure your printer is turned on before starting the tool.
• Start the tool.
• Click on Start.
• Two types of messages can now be displayed:
• the message to activate printer updates
• The message, your HP printer as the default printer set
• Confirm the respective message with Yes (regardless of which of these two possible messages it is).
• Your HP printer should now be back online and working correctly.

If contrary to expectations, your HP printer is still offline. There are three other possible solutions:

Take a look at the manual that came with your HP printer (printed in the box or digital). Here you will usually find further suggested solutions specifically for your model.

Uninstall and reinstall your printer. This is cumbersome and laborious, but reinstalling the printer can solve the problem.

If nothing helps, contact HP support and describe your problem to them in detail. You will get a workable solution here. You can contact HP for support at: support.hp.com.